Q1. Sample policy ?

A: Sample test order or trail order both available.

Free sample size is 110mm*30m. Freight is paid by customers.

Q2. What about the lead time?

A:Sample needs 3-5 days,

Mass production lead time depends on order quantity.

Normally less than 5,000 rolls, lead time is about 15 working days.

Q3. Do you have any MOQ?

A: MOQ 1pc for sample Test.(Thermal transfer ribbon)

Q4. How do you ship goods and how long does it take to arrive?

A: Sample ships by DHL, TNT .etc usually .

It takes 7-15 days to arrive accordingly.

Airline and sea shipping are for lot orders.

Q5. OEM /ODM service is OK?

A: Yes. OEM/ODM service is available,

please negotiate with our your detail requirement.etc.

Q6: What's the shelf time of the ribbons and storage condition?

A:By respecting the following storage conditions, we recommend to use the ribbons within 12 months after production date.

Keep away from lightTemperature 5-35°C (40-95°F)Humidity 20-80 %/

a) Store ribbons in their original unopened boxes until required (unless the box has become damp or otherwise contaminated).

b) Whenever new supplies are received, cycle existing stock to the front to be used first.

c) Store in a cool, dry environment. Avoid strong direct sunlight, excess heat, cold or damp.

Q7: Payment terms

A: TT, Western Union,Paypal,L/C.etc.

We accept 30% in advance and balance against B/L,OR before shipment.(Please send the bank slip after payment)